Error states

This page describes the most important HTTP statuses and error codes.

Error response structure

All error responses follow a consistent format:

{
  "Code": "INVALID_API_KEY",
  "Message": "Error description"
}

For error 429, there is an additional RetryAfterSeconds field:

{
  "Code": "RATE_LIMIT_EXCEEDED",
  "Message": "Too many requests. Please try again later.",
  "RetryAfterSeconds": 10
}

Error state overview

400 Bad Request

Code	Description
MISSING_API_KEY	The X-Api-Key header is missing

401 Unauthorized

Code	Description
INVALID_API_KEY	The key does not exist or is invalid
SECRET_REQUIRED	The secret part is missing (expected KeyId.Secret)
INVALID_SECRET	The secret part is invalid
COMPANY_API_DISABLED	API access is disabled for your company
API_KEY_DISABLED	This specific key is disabled

403 Forbidden

Code	Description
IP_NOT_AUTHORIZED	Access blocked due to IP authorization

404 Not Found

Code	Description
EXPORT_NOT_FOUND	Export was not found

409 Conflict

Code	Description
EXPORT_DUPLICATE	Duplicate export – a request with the same parameters already exists
EXPORT_NOT_CANCELLABLE	Export cannot be cancelled – export is not in QUEUED status

429 Too Many Requests

Code	Description
RATE_LIMIT_EXCEEDED	Rate limit exceeded – see Rate limits

5xx Server Error

Server-side error. Try the request again later.
If the problem persists, contact us at enterprise@xdent.cz

Logging for diagnostics

When troubleshooting errors, always record:

• HTTP status and error code (Code),
• X-Request-Id from the response header,
• Endpoint and time of the call.